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Author Topic: Downloads Taking A Long Time  (Read 551 times)

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Offline Arno

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Re: Downloads Taking A Long Time
« Reply #15 on: 09.11.2018 10:41:40 »
I did PM Arno.  Haven't heard back yet.
Hi,
please escuse me for the delay but I was very busy in the last days.  :-\

When I remember me correct we had in the last ten years maybe three or four users with a similar problem. Not sure that it was all the time only pdf files. But possible. I think it was almost always not properly configured server settings. But I can not remember exactly.

But if you offer only publicly available documents, you could solve the problem for the moment:
- go to the configuration and deactivate in the TAB Downloads the option Send Downloads using the PHP Script?
Best Regards / Gruß
Arno
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Offline dlcinsd

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Re: Downloads Taking A Long Time
« Reply #16 on: 09.11.2018 18:01:47 »
I did try that Arno.  No change.

Offline Arno

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Re: Downloads Taking A Long Time
« Reply #17 on: 09.11.2018 18:30:15 »
I did try that Arno.  No change.
This proves for me that it has nothing to do with the jDownloads component. Please contact your hoster.
Best Regards / Gruß
Arno
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Offline dlcinsd

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Re: Downloads Taking A Long Time
« Reply #18 on: 09.11.2018 18:32:10 »
I'm not sure I agree Arno.

I've tried this on 3 different hosts, including running the site via WAMP locally.

Same problem.

Offline Arno

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Re: Downloads Taking A Long Time
« Reply #19 on: 09.11.2018 18:39:56 »
When you have deactivated the option above is the file directly send to the browser. This 'steers' then the  download process  and not more the jD script. It is the same as when you use a normal direct link to a file on your server to download it.

Many thousand administrators use jDownloads since many years and nobody else has reported a problem like yours in the last years. So how great is the chance that it is a bug in jD? For me not so big.
« Last Edit: 09.11.2018 18:45:00 by Arno »
Best Regards / Gruß
Arno
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Offline dlcinsd

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Re: Downloads Taking A Long Time
« Reply #20 on: 12.11.2018 17:48:37 »
Arno -

I tested using a pdf that I uploaded via FTP and then I manually created a link to that pdf.

That pdf downloaded just fine.

So I don't believe it's a server problem.

And I've tested this on 3 different servers and the JD issue persists on all servers.

Offline Arno

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Re: Downloads Taking A Long Time
« Reply #21 on: 13.11.2018 00:05:38 »
Arno -

I tested using a pdf that I uploaded via FTP and then I manually created a link to that pdf.

That pdf downloaded just fine.
But then has you the same situation as I noted here:
Quote
But if you offer only publicly available documents, you could solve the problem for the moment:
- go to the configuration and deactivate in the TAB Downloads the option Send Downloads using the PHP Script?
But this will you have tried with the result:
Quote
I did try that Arno.  No change.
But that can not be.

So I will now make tomorrow self a few tests with big pdf files on different servers by me.
Best Regards / Gruß
Arno
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