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jDownloads for Joomla 3.x => jDownloads 3.2 => General => Topic started by: rascreek on 17.03.2019 19:23:25

Title: monitor download area - Illegal mix of collation - [Not a jDownloads problem]
Post by: rascreek on 17.03.2019 19:23:25
Hey there.

After an update I experienced the following problem when i open jdownload in the backend - see attachment ErrorMessage-01.jpg.

I found out, that when I change the option "monitor download folder" (not quite sure if this is the correct translation) in the jdownloads configuration menu->monitor tab, the error doesnt occur anymore (at least in the place it occured before) and everything seems to be alright - see jdownloads-screen.jpg.
But - when I now manually check the download area I get the error shown in ErrorMessage-02.jpg.

jDownloads Version 3.2.6.4

What can I do to get rid of the problem?
Any idea?

Thanks in advance

rascreek
Title: Re: monitor download area - Illegal mix of collation...
Post by: ColinM on 18.03.2019 22:17:59
Hi
Never seen this before!!

presume you mean jD 3.2.64Could you advise version of Joomla! and version of PHP you are using.  Also what type of database and type of site eg IIS, Cpanel

Understand you have set  the Download Directory Monitoring to No so you have to run it manually from the Control Panel.  Is that correct?
Colin
Title: Re: monitor download area - Illegal mix of collation...
Post by: rascreek on 19.03.2019 10:34:17
Yes - correct. But when I set it to "no" and run the monitoring script manually I get the error shown in ErrorMessage-02.jpg.
I suppose its the same problem as in the automated "check for new files".
the files are not monitored -neither in automatic mode nor when i trigger the "check for new files" option.

=============
Systeminformationen
=============
php: Linux bacila.ispgateway.de 3.18.114-pvops-xen-x64 #1 SMP Sat Jul 7 08:00:06 CEST 2018 x86_64
dbserver: mysql
dbversion: 5.6.19-67.0-log
dbcollation: utf8mb4_general_ci
dbconnectioncollation: utf8mb4_general_ci
phpversion: 7.2.3
server: Apache/2.4.35
sapi_name: cgi-fcgi
version: Joomla! 3.9.4 Stable [ Amani ] 12-March-2019 15:00 GMT
platform: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
useragent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.75 Safari/537.36
Title: Re: monitor download area - Illegal mix of collation...
Post by: Arno on 19.03.2019 12:30:30
Hm... könnte es sein, dass du Erweiterungen oder ein Template von JoomlaShine verwendest?
Ist zumindest die einzige Quelle die ich auf die Schnelle via Google finden konnte, welche error class 'sunfwsite' not found Meldung enthält.
Kenne selbst weder die Meldung noch Erweiterungen von JoomlaShine.
Title: Re: monitor download area - Illegal mix of collation...
Post by: rascreek on 19.03.2019 12:50:10
Hey Arno!
Ja das ist korrekt. Ich nutze sowohl templates als auch Erweiterungen von joomlashine. 
Denkst du dass es daran liegt? Eine Idee was ich tun könnte?
Title: Re: monitor download area - Illegal mix of collation...
Post by: Arno on 19.03.2019 13:10:44
Verwende diesen Link  (https://www.joomlashine.com/forums/search/class%20'sunfwsite'.html)und du wirst einiges zum Thema 'sunfwsite' finden.
Solltest wohl besser dort anfragen.

Solltest du danach dann nur den DB Error dann erhalten, könnte dies helfen:
https://stackoverflow.com/a/26285517
Title: Re: monitor download area - Illegal mix of collation - [Not a jDownloads problem]
Post by: rascreek on 20.03.2019 10:21:20
Hey Arno!
Danke für die schnelle Antwort und deine Mühe. In Ordnung, ich werde dem mal nachgehen!